Ncell Axiata Takes a Firm Stand Against Misleading Reports on Data Sharing and TERAMOCS Integration

• IT Pana
• Sat,12 August 2023

In a robust response to recent misinformation, the private telecommunications giant Ncell Axiata has unequivocally dismissed misleading news regarding the incorporation of TERAMOCS into its network and the sharing of user data. The telecom operator expressed its strong condemnation of an article published on Thursday, August 10, in a national daily and its online counterpart titled ‘Nagarikko copy suchana dina Ncell tayar'. The company has labeled this article a "deliberate attempt to distort facts in order to mislead the public."

Ncell has gone on record to clarify that it is currently in the process of scrutinizing the technical aspects related to the integration of the telecommunications monitoring system, TERAMOCS. This affirmation also signifies that the telecom giant has not yet reached an agreement with the Nepal Telecommunications Authority for collaborative efforts.

In an unequivocal expression of disapproval, Ncell has categorized this episode as an endeavor to tarnish its reputation, and further asserted that such news stories cater to the interests of particular groups.

"Ncell has become a victim of manipulative agendas that serve certain vested interests, under the guise of unethical journalism. We vehemently denounce such news reports and urge the public to not be swayed by baseless, misleading, and unbalanced information," the company declared.

Ncell's Precise 4-Point Rebuttal on User Data Security After "Misleading TERAMOCS News"

Ncell has vehemently refuted any notion of compromising user data, asserting that data security is of the "utmost priority" within the company. Moreover, the telco has emphasized that there has been no integration or connection of TERAMOCS within its system.

In a comprehensive 4-point clarification, Ncell has affirmed its unwavering commitment to safeguarding user data privacy and security. Addressing the allegations in the news, the company stated, "We have neither granted access to customer data as purported, nor have we entered into any arrangement with any entity to provide access to confidential data." The telecom giant further emphasized that its commitment to user data security remains steadfast, and no unauthorized or unlawful use of information will be permitted.

A Technical Assessment Continues

In an effort to provide complete clarity on the matter of TERAMOCS, Ncell declared that it is actively conducting a thorough technical evaluation for the system's implementation. The company stressed that any conclusive decisions will be made only after an assessment of the implications for both the company and user data.

Ncell's stance is clear: its eventual verdict on the telecom monitoring system will be grounded in the findings of its comprehensive study. Until that time, the company assures that there will be no controversial integration. As the company reiterates, "No confidential customer data will be shared with any external entity."

Ncell emphasized that its operations are conducted in full accordance with Nepal's existing laws, and it remains unwavering in its commitment to adhere to all regulatory and legal provisions. The company highlighted that its dedication to respecting and safeguarding user privacy is not an obligation, but a fundamental commitment that underscores its customers' trust and confidence.

Unpacking the TERAMOCS Conundrum

The spotlight has been firmly fixed on the Telecommunications Traffic Monitoring and Fraud Control System (TERAMOCS), which has spurred significant debate. The Nepal Telecommunications Authority (NTA), the governing body for the telecom sector, has been seeking collaboration from both Nepal Telecom and Ncell for the implementation of this system. However, concerns have arisen over the potential for phone tapping and unauthorized access to user data. While Ncell has indicated a willingness to embrace TERAMOCS on paper, the integration remains uncertain. Nepal Telecom, a direct competitor of Ncell, has publicly expressed its opposition to the concept.

Amidst growing discussions about NTA's accelerated efforts to bring TERAMOCS into operation, questions emerge about the level of concern regarding the safety of personal data and information. We invite you to share your insights on this pressing matter in the comments below.